The Port of Hamburg is on course to break the 5,000 passenger mark for the second time with the arrival of the MSC Meraviglia at the Cruise Center Steinwerder on Thursday (August 9, 2018). Some 5,085 passengers boarded the cruise ship in Hamburg ten days ago on a ten-day cruise complete with 7,000 suitcases and 400 tons of supplies. Although well prepared, the vast passenger numbers bring several challenges for the port.
Hamburg – well prepared
“Together with the shipping company MSC Cruises and its representative, the port agent, we have prepared for these high passenger numbers. The Cruise Center Steinwerder was built for the largest and most modern cruise ships and is also best positioned outside the city on the southern side of the Elbe for nautical and traffic reasons,” said Sacha Rougier, CGH Managing Director. “We are therefore very pleased that MSC Meraviglia will be departing from Hamburg 14 times this season. MSC is an important customer for Hamburg and definitely makes Hamburg more international.”
Challenges posed by high passenger numbers
Up to 100 people at the terminal handle mega-liners like the MSC Meraviglia as quickly as possible. “Smooth handling can only work, if everyone involved works well together. And since the MSC Meraviglia first called in the Port of Hamburg in April 2018, we have proven that it works every time,” said Alexander Napp, Managing Director of PWL Port Services GmbH & CO. KG and the shipping agent responsible for MSC in the port. Rougier added: “Hamburg has already adapted and will have to adapt to more complex handling processes due to ever larger ships in future. For a positive guest experience, the accessibility of the terminals and the city’s transport connections for international guests are just as important as the functionality of the terminals.”
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