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Tests of MOIA to get underway in Hamburg

New e-shuttle service approved with restrictions - will enhance existing transport means

The supervisor of Hamburg’s traffic industry has approved the new MOIA traffic service, a press release said Thursday (April 26, 2018). Based on ride pooling, several people who are travelling to the same destination share a vehicle. The shuttle service is a new means of transport and will launch from January 1, 2019. An approval for travelling in rental cars has also been issued. Tests with a select number of registered passengers at a cost of EUR 0.30 cents maximum per person and kilometre begin in Q4 of 2018.

E-shuttle service managed per app

MOIA is owned by Volkswagen and has been designed for environment-friendly, cost-efficient travel using an app. To this end, electric buses that meet the requirements had been developed in Hamburg. The customer just has to enquire about a journey per app. An algorithm assigns the client to an existing destination or sets up a new journey.

Complements existing offer

Institutions, public transport companies, taxi associations and their radio control rooms, the Chamber of Commerce and the Ver.di trade union in Hamburg had been consulted earlier and informed of the approval. The new offer will not compete with taxis, buses and trains in Hamburg, as some had feared, and will instead seal the gap between these means of transport.


However, the new transport service is subject to restrictions. Only 500 of the requested 1,000 vehicles will take to the roads initially. Three vehicles per square kilometres can operate in a serviceable area. Frank Horch, Senator for Economics, said: “As host of the World Congress for Intelligent Transport Systems (ITS) in 2021, we welcome all new offers that make traffic more flexible, environment-friendlier and comfortable for citizens. More, new transport offers in addition to bicycles, pedestrian traffic, buses, trains and vehicles can enhance the offers for the people of Hamburg. That is an important step towards mobility in future.“

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