The online portal ELBA launched Friday (June 29, 2018) for all inland navigation vessels in the Port of Hamburg. The mandatory registration and deregistration of around 10,000 inland navigation calls per year and the selection of inland navigation tariffs introduced in March 2018 can now be done entirely online. The portal can be operated from a smartphone, tablet or a desktop. An additional app is not required.
Positive feedback from testers
Users just have to register once to use ELBA. If the access data is available, the information can be transmitted to the Hamburg Port Authority (HPA) in a few steps. HPA expects ELBA to save a considerable amount of time and reduce the workload for inland navigation operators. Participants in the pilot phase had given positive feedback. “The new portal has significantly reduced the effort involved in registering and deregistering. We can now handle all the necessary processes simply and clearly,” says René Oloff of Deutsche Binnenreederei AG.
The self-handling function via the new website is a novelty. The user receives an invoice for the port fee by e-mail as part of a fully automated process. Customers who choose this form of payment benefit from a 30-day extended payment period. The Port of Hamburg is one of the largest inland waterway ports in Europe. Every year, about 10,000 inland navigation vessels call at there. Around 11.5 million tonnes of goods were handled in 2017 when container handling for inland vessels came to 119,000 units (TEU).
Sources and further information: