Hamburg is Germany's smartest city, Bitkom study finds

Hamburg tops Smart City Index 2019
16 October 2019

Hamburg has scored 79.5 out of 100 points to top Bitkom e.V.'s new Smart City Index, a press release said Tuesday (October 15, 2019). The Hanseatic city also topped the sub-rankings in terms of social and environmental issues followed by Karlsruhe (69 points) and Stuttgart (68.6) in second and third places. Bitkom Research drew up a digital ranking and evaluated a total of 81 German cities with at least 100,000 inhabitants each according to administration, IT and telecommunications infrastructure, energy and environment, mobility and society for the 2019 index.


Ranking Smart City Index 2020 l Bitkom e. V.
© Bitkom e. V.
Ranking Smart City Index 2019

ITS, Digital First and Urban Data Hub

Commenting on the top scores, Dr. Peter Tschentscher, Mayor of Hamburg, noted: “We are developing our new processes from the user’s point of view and are working jointly with all authorities and revamping administrative processes.” The Bitkom survey highlighted three projects in the Hanseatic city namely Intelligent Transport Systems comprising 60 individual projects such as autonomous bus transport, intelligent parking and co-ordinated building sites to ease traffic. Hamburg is gearing up to host the ITS World Congress in 2021 with the German Ministry of Transport and aims to become a model city and laboratory of intelligent transport and logistics solutions.

The survey also highlighted the Digital First programme, which requires all authorities in Hamburg to provide user-friendly online services by 2022. The Transparency Portal and the Urban Data Platform ranked third and provides access to hundred thousands of documents on transport, the environment, social issues and economics in a single data bank.

Higher standard of living, boosting economy

“The results of the Bitkom survey are confirmation and an incentive to continue our successful digitalisation course,” said Tschentscher. Digitalisation allows Hamburg to raise the standard of living and to boost its economic attractiveness, the survey found. Methods such as design thinking are being used and involving all relevant actors in companies, administrative departments and civil society. Hamburg is relying on partners in business and science to implement its digitalisation strategy and is collaborates with renowned technology groups and IT start-ups.