Hermes is witnessing record Christmas business this year – the best in the company’s history. By December 8, business had peaked at up to 2 million daily packages – an increase of up to 20 per cent over peak days in 2015, the company said Wednesday (December 21). Hermes is accepting private Christmas packages until midday Thursday and will try to deliver all packages by Christmas Eve.
42 million packages in December
Dirk Rahn, Operations Manger at Hermes Germany, said: “Our sorting machines are operating around the clock at full speed and in every single location. We would like to say a big 'thank you’ to all our delivery persons and colleagues in the packing centres. Present tables in many places would be empty this Saturday without their great efforts.” Hermes will deliver packages until 3 pm on Christmas Eve. Packages will not delivered across Germany on December 25 and 26. Delivery services will recommence on December 27 in many places.
Good prospects for stationary retailers
Hermes has hired around 6,000 extra workers across Germany to deliver the packages while 3,600 Sprinters and trucks have been added to the vehicle fleet. Hermes delivers over 95 per cent of packages in the first delivery attempt despite the high number of packages, said Rahn. The 0.03 per cent quota of damages and losses remains extremely low.
Meanwhile, stationary retailers are relying on Christmas markets to draw shoppers into cities and increase their turnover which may increase nominally by up to 2.5 per cent over the previous year in north Germany, according to forecasts by Handelsverband Nord. This would mean turnover of around EUR 7.5 billion in November and December.
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